/* B2C SDR Cockpit — StudySmarter / CareerKit polished */

:root {
  --bg: #FAFAFB;
  --bg-grad: linear-gradient(180deg, #FBFBFC 0%, #F5F5F8 100%);
  --fg: #1A1A1F;
  --fg-soft: #6B6B73;
  --fg-muted: #9A9AA3;
  --card: #FFFFFF;
  --primary: #1300FF;
  --primary-50: #EFEDFF;
  --primary-100: #DCD8FF;
  --primary-fg: #FFFFFF;
  --secondary: #F2F1EE;
  --accent: #C6FA02;
  --accent-fg: #1A1A1F;
  --destructive: #E33E1E;
  --destructive-50: #FEEFE9;
  --success: #1F8A4D;
  --success-50: #E6F4EC;
  --warn: #B45309;
  --warn-50: #FEF6E4;
  --info-50: #E8F1FF;
  --border: #E5E5EA;
  --border-strong: #D4D4DC;
  --input: #DEDEE3;
  --ring: rgba(19,0,255,.18);
  --radius-sm: 6px;
  --radius: 8px;
  --radius-lg: 12px;
  --shadow-xs: 0 1px 2px rgba(15,15,20,.04);
  --shadow-sm: 0 1px 3px rgba(15,15,20,.06), 0 1px 2px rgba(15,15,20,.04);
  --shadow-md: 0 4px 12px -2px rgba(15,15,20,.08), 0 2px 4px rgba(15,15,20,.04);
  --shadow-lg: 0 16px 32px -8px rgba(15,15,20,.10), 0 4px 8px -2px rgba(15,15,20,.04);
  --transition: 120ms cubic-bezier(.2,.8,.2,1);
  --font-num: ui-monospace, SF Mono, Menlo, monospace;
}

* { box-sizing: border-box; }
*::selection { background: var(--primary-100); color: var(--fg); }
html, body { margin: 0; height: 100%; background: var(--bg-grad); color: var(--fg); font-family: 'Inter', -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, system-ui, sans-serif; font-feature-settings: 'cv11', 'ss01', 'ss03'; font-size: 14px; line-height: 1.5; -webkit-font-smoothing: antialiased; -moz-osx-font-smoothing: grayscale; }
button, input, select, textarea { font-family: inherit; font-size: inherit; color: inherit; }
button { transition: background var(--transition), border-color var(--transition), box-shadow var(--transition), transform var(--transition); }
button:active { transform: translateY(1px); }
a { color: var(--primary); text-decoration: none; }
a:hover { text-decoration: underline; }

/* Top bar */
.topbar { display: flex; align-items: center; gap: 18px; padding: 10px 20px; background: rgba(255,255,255,.85); backdrop-filter: saturate(180%) blur(8px); -webkit-backdrop-filter: saturate(180%) blur(8px); border-bottom: 1px solid var(--border); position: sticky; top: 0; z-index: 30; }
.brand { font-weight: 700; font-size: 15px; letter-spacing: -0.01em; display: flex; align-items: center; gap: 8px; }
.brand::before { content: ""; width: 18px; height: 18px; border-radius: 5px; background: var(--primary); display: inline-block; box-shadow: 0 0 0 3px var(--primary-50); }
.sdr-picker { display: flex; align-items: center; gap: 8px; }
.sdr-picker label { color: var(--fg-soft); font-size: 12px; font-weight: 500; }
.sdr-picker select { background: var(--card); border: 1px solid var(--input); color: var(--fg); padding: 6px 10px; padding-right: 28px; border-radius: var(--radius); font-weight: 500; cursor: pointer; appearance: none; -webkit-appearance: none; background-image: url("data:image/svg+xml;utf8,<svg xmlns='http://www.w3.org/2000/svg' width='12' height='12' viewBox='0 0 24 24' fill='none' stroke='%236B6B73' stroke-width='2'><polyline points='6 9 12 15 18 9'/></svg>"); background-repeat: no-repeat; background-position: right 8px center; }
.sdr-picker select:hover { border-color: var(--border-strong); }
.sdr-picker select:focus { outline: 2px solid var(--ring); border-color: var(--primary); }

.tabs { display: flex; gap: 2px; background: var(--secondary); padding: 3px; border-radius: var(--radius); }
.tab { background: transparent; color: var(--fg-soft); border: 0; padding: 6px 16px; cursor: pointer; border-radius: var(--radius-sm); font-size: 13px; font-weight: 500; }
.tab:hover { color: var(--fg); }
.tab.active { background: var(--card); color: var(--fg); box-shadow: var(--shadow-xs); }

.goal-tile { margin-left: auto; font-size: 12px; color: var(--fg-soft); padding: 8px 14px; border: 1px solid var(--border); border-radius: var(--radius); background: var(--card); white-space: nowrap; box-shadow: var(--shadow-xs); display: flex; align-items: center; gap: 10px; }
.goal-tile .g-label { color: var(--fg-muted); font-weight: 500; text-transform: uppercase; font-size: 10px; letter-spacing: .5px; }
.goal-tile .g-val { color: var(--fg); font-weight: 600; font-variant-numeric: tabular-nums; }
.goal-tile .g-sep { width: 1px; height: 18px; background: var(--border); }
.ext { color: var(--primary); font-size: 12px; padding: 7px 12px; border: 1px solid var(--border); border-radius: var(--radius); background: var(--card); font-weight: 500; }
.ext:hover { background: var(--primary-50); border-color: var(--primary-100); text-decoration: none; }

/* Tab panels */
.tab-panel { display: none; padding: 18px 20px; }
.tab-panel.active { display: block; }

/* DIAL TAB */
#tab-dial.active { display: flex; flex-direction: column; gap: 0; padding: 0; height: calc(100vh - 56px); overflow: hidden; }
.dial-toolbar { display: flex; align-items: center; gap: 12px; padding: 10px 18px; border-bottom: 1px solid var(--border); background: var(--card); }
.view-toggle { display: inline-flex; background: var(--secondary); border-radius: var(--radius); padding: 3px; gap: 2px; }
.view-toggle .vt-btn { background: transparent; border: 0; padding: 6px 14px; border-radius: var(--radius-sm); cursor: pointer; font-size: 13px; font-weight: 500; color: var(--fg-soft); }
.view-toggle .vt-btn:hover { color: var(--fg); }
.view-toggle .vt-btn.active { background: var(--card); color: var(--fg); box-shadow: var(--shadow-xs); }
.dial-toolbar select { background: var(--card); border: 1px solid var(--input); padding: 6px 10px; padding-right: 28px; border-radius: var(--radius); font-size: 13px; font-weight: 500; cursor: pointer; appearance: none; -webkit-appearance: none; background-image: url("data:image/svg+xml;utf8,<svg xmlns='http://www.w3.org/2000/svg' width='12' height='12' viewBox='0 0 24 24' fill='none' stroke='%236B6B73' stroke-width='2'><polyline points='6 9 12 15 18 9'/></svg>"); background-repeat: no-repeat; background-position: right 8px center; }

.filter-group { display: inline-flex; align-items: center; gap: 4px; padding: 4px 8px; border-radius: var(--radius); background: var(--secondary); }
.filter-group .filter-label { font-size: 11px; font-weight: 600; color: var(--fg-soft); text-transform: uppercase; letter-spacing: .4px; margin-right: 2px; }
.filter-pill { background: var(--card); border: 1px solid var(--border); color: var(--fg-soft); padding: 4px 10px; border-radius: var(--radius-sm); cursor: pointer; font-size: 12px; font-weight: 500; }
.filter-pill:hover { color: var(--fg); border-color: var(--border-strong); }
.filter-pill.active { background: var(--primary); color: #fff; border-color: var(--primary); }
.filter-pill.prio-A.active { background: var(--primary); color: #fff; border-color: var(--primary); }
.filter-pill.prio-B.active { background: var(--success); color: #fff; border-color: var(--success); }
.filter-pill.prio-C.active { background: var(--warn); color: #fff; border-color: var(--warn); }
.filter-pill.prio-D.active { background: var(--destructive); color: #fff; border-color: var(--destructive); }

.search-box { display: inline-flex; align-items: center; padding: 0; border-radius: var(--radius); background: var(--card); border: 1px solid var(--border); }
.search-box:focus-within { border-color: var(--primary); outline: 2px solid var(--ring); }
.search-box input { background: transparent; border: 0; padding: 6px 12px; min-width: 220px; font-size: 12px; outline: none; color: var(--fg); }
.search-box input::placeholder { color: var(--fg-muted); }

.aircall-bar { display: flex; align-items: center; gap: 10px; font-size: 12px; padding: 4px 8px; border-radius: var(--radius); background: var(--secondary); }
.aircall-bar .dot { width: 8px; height: 8px; border-radius: 50%; background: var(--input); display: inline-block; transition: background 200ms; flex-shrink: 0; }
.aircall-bar.connected .dot { background: var(--success); box-shadow: 0 0 0 3px var(--success-50); }
.aircall-bar.dialing .dot { background: var(--accent); animation: pulse 1.2s infinite; }
.aircall-bar button { background: var(--card); border: 1px solid var(--border); color: var(--fg); padding: 6px 12px; border-radius: var(--radius-sm); cursor: pointer; font-weight: 500; font-size: 12px; }
.aircall-bar button:hover { border-color: var(--border-strong); }
.aircall-bar button.start { background: var(--success); color: #fff; border-color: var(--success); }
.aircall-bar button.start:disabled { opacity: 0.45; cursor: not-allowed; }
.aircall-bar button.stop { background: var(--destructive); color: #fff; border-color: var(--destructive); }

.dial-view { display: none; flex: 1; min-height: 0; gap: 14px; padding: 14px 16px; }
.dial-view.active { display: grid; }

.dial-view-table.active { grid-template-columns: minmax(0, 1.6fr) minmax(440px, 1fr); }
.dial-view-dialer.active { grid-template-columns: 320px minmax(0, 1fr); }
.detail-pane-large .detail-scroll { padding: 24px 28px; }
.detail-pane-large .cv-card { font-size: 16px; line-height: 1.6; max-height: 320px; padding: 20px 22px; }
.detail-pane-large .detail-header h2 { font-size: 22px; }
.detail-pane-large .fields { font-size: 14px; row-gap: 10px; }

/* Card surfaces */
.queue-rail, .center-table, .detail-pane { background: var(--card); border: 1px solid var(--border); border-radius: var(--radius-lg); box-shadow: var(--shadow-sm); display: flex; flex-direction: column; min-height: 0; overflow: hidden; }

.rail-header, .pane-header { display: flex; justify-content: space-between; align-items: center; padding: 12px 14px; border-bottom: 1px solid var(--border); background: var(--card); }
.rail-header h3, .pane-header h3 { margin: 0; font-size: 11px; font-weight: 600; color: var(--fg-soft); text-transform: uppercase; letter-spacing: .6px; }

/* Queue rail */
.queue-rail { overflow-y: auto; }
#queue-list { list-style: none; padding: 6px; margin: 0; }
#queue-list li { padding: 10px 12px; border-radius: var(--radius); margin-bottom: 3px; cursor: pointer; transition: background var(--transition); position: relative; }
#queue-list li:hover { background: var(--secondary); }
#queue-list li.active { background: var(--primary); color: var(--primary-fg); }
#queue-list li.active .qsub, #queue-list li.active .qprio { color: rgba(255,255,255,.85); background: rgba(255,255,255,.18); }
#queue-list li .qprio { float: right; font-size: 10px; font-weight: 600; color: var(--fg-soft); padding: 2px 7px; border-radius: 4px; background: var(--secondary); }
#queue-list li .qsub { font-size: 11px; color: var(--fg-soft); margin-top: 3px; line-height: 1.35; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }

.small-btn { background: var(--card); border: 1px solid var(--border); padding: 4px 9px; border-radius: var(--radius-sm); font-size: 11px; cursor: pointer; color: var(--fg); font-weight: 500; }
.small-btn:hover { background: var(--secondary); border-color: var(--border-strong); }

/* CONTACT TABLE — stable column widths via table-layout:fixed */
.center-table { overflow: hidden; }
.table-wrap { flex: 1; overflow: auto; }
.contact-table { width: 100%; border-collapse: separate; border-spacing: 0; font-size: 13px; table-layout: fixed; }
.contact-table colgroup .c-name { width: 220px; }
.contact-table colgroup .c-job { width: 200px; }
.contact-table colgroup .c-stud { width: 130px; }
.contact-table colgroup .c-app { width: 220px; }
.contact-table colgroup .c-city { width: 130px; }
.contact-table colgroup .c-dob { width: 86px; }
.contact-table colgroup .c-auto { width: 88px; }
.contact-table colgroup .c-phone { width: 184px; }
.contact-table colgroup .c-disp { width: 120px; }
.contact-table colgroup .c-de   { width: 56px; }
.contact-table colgroup .c-prio { width: 64px; }
.de-pill { display: inline-block; min-width: 28px; padding: 2px 8px; border-radius: 4px; font-size: 11px; font-weight: 700; text-align: center; font-variant-numeric: tabular-nums; }
.de-pill.hi   { background: var(--success-50);    color: var(--success); }
.de-pill.mid  { background: var(--info-50);       color: var(--primary); }
.de-pill.warn { background: var(--warn-50);       color: var(--warn); }
.de-pill.lo   { background: var(--destructive-50); color: var(--destructive); }
.contact-table thead th { position: sticky; top: 0; background: var(--card); color: var(--fg-soft); text-transform: uppercase; font-size: 10px; font-weight: 600; letter-spacing: .6px; padding: 10px 12px; text-align: left; white-space: nowrap; z-index: 2; box-shadow: inset 0 -1px 0 var(--border); }
.contact-table tbody td { padding: 10px 12px; border-bottom: 1px solid var(--border); vertical-align: middle; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; transition: background var(--transition); height: 56px; box-sizing: border-box; }
.contact-table tbody tr { cursor: pointer; }
.contact-table tbody tr:hover td { background: var(--secondary); }
.contact-table tbody tr.active td { background: var(--primary-50); }
.contact-table tbody tr.active td:first-child { box-shadow: inset 3px 0 0 var(--primary); }

.contact-table .name-cell { display: flex; align-items: center; gap: 10px; }
.contact-table .avatar { width: 28px; height: 28px; border-radius: 50%; background: linear-gradient(135deg, var(--primary), #5a4dff); color: #fff; display: flex; align-items: center; justify-content: center; font-size: 11px; font-weight: 600; flex-shrink: 0; box-shadow: var(--shadow-xs); }
.contact-table .row-name { font-weight: 600; color: var(--fg); line-height: 1.2; }
.contact-table .row-sub { color: var(--fg-soft); font-size: 11px; line-height: 1.2; margin-top: 2px; }
.contact-table .pill { display: inline-block; padding: 2px 8px; border-radius: 999px; font-size: 11px; font-weight: 600; background: var(--secondary); color: var(--fg-soft); letter-spacing: 0; }
.contact-table .pill.A { background: var(--primary-50); color: var(--primary); }
.contact-table .pill.B { background: var(--success-50); color: var(--success); }
.contact-table .pill.C { background: var(--warn-50); color: var(--warn); }
.contact-table .pill.D { background: var(--destructive-50); color: var(--destructive); }
.contact-table .phone-cell { display: flex; align-items: center; gap: 6px; font-variant-numeric: tabular-nums; min-width: 0; }
.contact-table .phone-cell a { font-family: var(--font-num); font-size: 12px; color: var(--fg); flex: 1; min-width: 0; overflow: hidden; text-overflow: ellipsis; }
.contact-table .phone-cell a:hover { color: var(--primary); }
.contact-table .icon-btn { background: var(--card); border: 1px solid var(--border); width: 26px; height: 26px; border-radius: 6px; display: inline-flex; align-items: center; justify-content: center; cursor: pointer; font-size: 12px; padding: 0; flex-shrink: 0; }
.contact-table .icon-btn.dial { color: var(--primary); border-color: var(--primary-100); background: var(--primary-50); }
.contact-table .icon-btn.dial:hover { background: var(--primary); color: #fff; }

.contact-table .auto-yes { color: var(--success); font-weight: 600; }

/* AutoApply toggle — 3-state pill button (unset / on / off). Click to cycle. */
.aa-toggle { padding: 3px 10px; border-radius: 999px; font-size: 11px; font-weight: 600; cursor: pointer; border: 1px solid var(--border); background: var(--card); color: var(--fg-soft); min-width: 44px; transition: background .15s; }
.aa-toggle:hover { border-color: var(--border-strong); }
.aa-toggle.aa-on  { background: var(--success-50); color: var(--success); border-color: var(--success); }
.aa-toggle.aa-off { background: var(--destructive-50); color: var(--destructive); border-color: var(--destructive); }
.aa-toggle.aa-unset { background: var(--secondary); color: var(--fg-muted); }
.aa-toggle.saving { opacity: 0.5; cursor: wait; }
.contact-table .empty-cell { color: var(--fg-muted); }

/* DETAIL pane */
.detail-pane { overflow: hidden; }
.detail-scroll { flex: 1; overflow-y: auto; padding: 18px 20px; scrollbar-width: thin; }
.detail-scroll::-webkit-scrollbar { width: 8px; }
.detail-scroll::-webkit-scrollbar-thumb { background: var(--border-strong); border-radius: 4px; }
.detail-empty { padding: 80px 20px; text-align: center; color: var(--fg-muted); font-size: 13px; }

.detail-header { display: flex; justify-content: space-between; align-items: flex-start; gap: 12px; margin-bottom: 12px; }
.detail-header h2 { margin: 0 0 4px 0; font-size: 19px; line-height: 1.2; letter-spacing: -0.01em; }
.detail-header .sub { display: flex; gap: 6px; flex-wrap: wrap; align-items: center; }
.detail-header .actions-mini { display: flex; gap: 6px; flex-shrink: 0; }
.pill { display: inline-block; padding: 2px 9px; border-radius: 999px; font-size: 11px; font-weight: 600; background: var(--secondary); color: var(--fg-soft); }
.pill.A { background: var(--primary-50); color: var(--primary); }
.pill.B { background: var(--success-50); color: var(--success); }
.pill.C { background: var(--warn-50); color: var(--warn); }
.pill.D { background: var(--destructive-50); color: var(--destructive); }

/* #7 AI opener card */
.opener-card { background: linear-gradient(135deg, #FFF8DC 0%, #FFFCEF 100%); border: 1px solid #F0E0A0; border-radius: var(--radius); padding: 14px 16px; margin: 10px 0 12px 0; position: relative; }
.opener-label { font-size: 10px; font-weight: 700; color: #786200; text-transform: uppercase; letter-spacing: .8px; margin-bottom: 6px; }
.opener-text { font-size: 14.5px; line-height: 1.55; color: var(--fg); white-space: pre-wrap; }
.opener-loading { font-size: 12.5px; color: var(--fg-soft); padding: 4px 0; }
.opener-refresh { position: absolute; top: 8px; right: 10px; font-size: 11px; padding: 2px 8px; }

/* #10 lock + #8 source pills */
.lock-pill { display: inline-block; background: var(--warn-50); color: var(--warn); padding: 1px 7px; border-radius: 4px; font-size: 10px; font-weight: 600; margin-left: 6px; }
.source-pill { display: inline-block; padding: 1px 6px; border-radius: 4px; font-size: 10px; font-weight: 600; margin-left: 6px; }
.source-pill.refill { background: var(--info-50); color: var(--primary); }
tr.locked-other td { opacity: .55; }

/* Highlighted U+FFFD chars — leftover upstream-corrupt umlauts. SDRs can fix
   them via inline-edit on the detail pane; the change syncs to HubSpot. */
.bad-char { background: rgba(255,92,65,.18); color: var(--destructive); padding: 0 2px; border-radius: 2px; font-weight: 600; cursor: help; }

/* All HubSpot properties — collapsible read-only view */
.all-props { margin-top: 14px; padding-top: 14px; border-top: 1px solid var(--border); }
.all-props summary { cursor: pointer; font-size: 12px; font-weight: 600; color: var(--fg-soft); text-transform: uppercase; letter-spacing: .6px; padding: 4px 0; user-select: none; }
.all-props summary:hover { color: var(--fg); }
.all-props[open] summary { color: var(--fg); margin-bottom: 8px; }
.all-props-body { font-size: 12.5px; }
.ap-count { font-size: 11px; margin-bottom: 8px; }
.ap-group { margin-bottom: 14px; }
.ap-group h5 { margin: 0 0 6px 0; font-size: 11px; color: var(--fg-soft); text-transform: uppercase; letter-spacing: .4px; padding-bottom: 4px; border-bottom: 1px solid var(--border); font-weight: 600; }
.ap-row { display: grid; grid-template-columns: 200px 1fr; gap: 10px; padding: 4px 0; border-bottom: 1px dashed var(--border); }
.ap-row:last-child { border-bottom: 0; }
.ap-label { color: var(--fg-soft); font-size: 11.5px; }
.ap-value { word-break: break-word; }

/* #1 Connected micro-flow */
.microflow { display: flex; flex-wrap: wrap; gap: 8px; align-items: center; padding: 10px 14px; background: var(--info-50); border-top: 1px solid var(--primary-100); }
.microflow-label { font-size: 11px; font-weight: 600; color: var(--primary); text-transform: uppercase; letter-spacing: .5px; flex-basis: 100%; }
.mf-btn { background: var(--card); border: 1px solid var(--border); padding: 8px 14px; border-radius: var(--radius); cursor: pointer; font-size: 13px; font-weight: 500; display: inline-flex; align-items: center; gap: 4px; }
.mf-btn:hover { background: var(--primary-50); border-color: var(--primary); }
.mf-btn.termin { background: var(--success); color: #fff; border-color: var(--success); }
.mf-btn.callback { background: var(--accent); color: var(--accent-fg); border-color: var(--accent); }
.mf-btn.nope { background: var(--destructive); color: #fff; border-color: var(--destructive); }
.mf-btn.close { margin-left: auto; padding: 4px 10px; font-size: 12px; color: var(--fg-soft); }
.mf-btn kbd { background: rgba(0,0,0,.10); padding: 1px 5px; border-radius: 3px; margin-right: 4px; font-size: 10px; font-weight: 600; opacity: .85; }
.mf-btn.termin kbd, .mf-btn.callback kbd, .mf-btn.nope kbd { background: rgba(255,255,255,.22); }

/* #3 Past wins panel */
.past-wins-card { background: linear-gradient(135deg, var(--success-50) 0%, #F0F9F2 100%); border: 1px solid #A8D9B6; border-radius: var(--radius); padding: 12px 14px; margin: 10px 0 12px 0; }
.past-win-item { font-size: 12.5px; line-height: 1.5; padding: 4px 0; border-top: 1px solid rgba(31,138,77,.15); }
.past-win-item:first-of-type { border-top: 0; }

/* #9 Recording playback */
.tl-recording { margin-top: 6px; }
.tl-recording audio { width: 100%; max-width: 360px; height: 32px; }

/* #4 AE slot picker */
.ae-slots-section { margin-bottom: 14px; padding: 12px; background: var(--secondary); border-radius: var(--radius); }
.ae-slots-grid { display: grid; grid-template-columns: repeat(3, 1fr); gap: 10px; margin-top: 8px; }
.ae-col { background: var(--card); border: 1px solid var(--border); border-radius: var(--radius-sm); padding: 8px; }
.ae-name { font-size: 11px; font-weight: 600; color: var(--fg-soft); margin-bottom: 6px; text-transform: uppercase; letter-spacing: .3px; }
.ae-slot-btn { display: block; width: 100%; background: var(--card); border: 1px solid var(--border); padding: 5px 8px; border-radius: 4px; font-size: 11.5px; cursor: pointer; margin-bottom: 3px; text-align: left; font-variant-numeric: tabular-nums; }
.ae-slot-btn:hover { background: var(--success); color: #fff; border-color: var(--success); }

/* CV summary card — readable while ringing */
.cv-card { background: linear-gradient(135deg, var(--primary-50) 0%, #F4F2FF 100%); border: 1px solid var(--primary-100); border-radius: var(--radius); padding: 16px 18px; margin: 12px 0 16px 0; font-size: 14.5px; line-height: 1.6; color: var(--fg); max-height: 240px; overflow-y: auto; box-shadow: var(--shadow-xs); }
.cv-card .cv-label { font-size: 10px; font-weight: 700; color: var(--primary); text-transform: uppercase; letter-spacing: .8px; margin-bottom: 8px; display: flex; align-items: center; gap: 6px; flex-wrap: wrap; }
.cv-card .cv-label a { font-weight: 600; text-transform: none; letter-spacing: 0; }
.cv-card .cv-label::before { content: "📄"; font-size: 12px; }
.cv-card.empty { color: var(--fg-muted); font-style: italic; background: var(--secondary); border-color: var(--border); }
.cv-backfill-hint { margin-top: 10px; padding-top: 8px; border-top: 1px dashed var(--primary-100); font-size: 11px; color: var(--primary); font-style: italic; }
.cv-card.empty .cv-label { color: var(--fg-soft); }

/* Inline editable fields */
.fields { display: grid; grid-template-columns: 130px 1fr; row-gap: 8px; column-gap: 14px; align-items: center; font-size: 13px; margin: 6px 0 14px 0; }
.fields dt { color: var(--fg-soft); font-size: 11.5px; font-weight: 500; }
.fields dd { margin: 0; }
.editable { padding: 5px 8px; border-radius: var(--radius-sm); cursor: text; min-height: 24px; border: 1px solid transparent; display: inline-block; min-width: 80px; transition: background var(--transition), border-color var(--transition); }
.editable:hover { background: var(--secondary); border-color: var(--border); }
.editable.editing { background: #fff; border-color: var(--primary); outline: 2px solid var(--ring); }
.editable[data-empty="true"] { color: var(--fg-muted); font-style: italic; }
.editable .field-saving { font-size: 10px; color: var(--fg-soft); margin-left: 6px; }

/* Action buttons */
.detail-actions { display: flex; flex-wrap: wrap; gap: 6px; padding: 12px 14px; border-top: 1px solid var(--border); background: var(--card); }
.detail-actions .act { background: var(--card); border: 1px solid var(--border); color: var(--fg); padding: 8px 13px; border-radius: var(--radius); font-size: 12px; cursor: pointer; font-weight: 500; display: inline-flex; align-items: center; gap: 4px; }
.detail-actions .act:hover { background: var(--secondary); border-color: var(--border-strong); }
.detail-actions .act.dial { background: var(--primary); border-color: var(--primary); color: #fff; }
.detail-actions .act.dial:hover { background: #0f00d4; }
.detail-actions .act.book { background: var(--success); border-color: var(--success); color: #fff; }
.detail-actions .act.book:hover { background: #186b3a; }
.detail-actions .act.lost { background: var(--destructive); border-color: var(--destructive); color: #fff; }
.detail-actions .act.lost:hover { background: #b53110; }
.detail-actions .act.enroll { background: var(--accent); border-color: var(--accent); color: var(--accent-fg); }
.detail-actions .act.callback { background: #FFB347; border-color: #FFB347; color: #5a3a00; }
.detail-actions .act.callback:hover { background: #e89e2e; }
.detail-actions .act.enroll:hover { background: #b6e500; }
.detail-actions .act kbd { background: rgba(0,0,0,.10); padding: 1px 5px; border-radius: 3px; margin-right: 4px; font-size: 10px; font-weight: 600; border: 0; color: inherit; opacity: .85; }
.detail-actions .act.dial kbd, .detail-actions .act.book kbd, .detail-actions .act.lost kbd { background: rgba(255,255,255,.22); }

/* TIMELINE */
.timeline { margin-top: 16px; padding-top: 16px; border-top: 1px solid var(--border); }
.timeline h4 { font-size: 11px; color: var(--fg-soft); text-transform: uppercase; letter-spacing: .6px; margin: 0 0 10px 0; font-weight: 600; }
.tl-item { display: grid; grid-template-columns: 78px 1fr; gap: 12px; padding: 10px 0; border-top: 1px solid var(--border); }
.tl-item:first-child { border-top: 0; padding-top: 0; }
.tl-when { color: var(--fg-muted); font-size: 11px; line-height: 1.4; font-variant-numeric: tabular-nums; }
.tl-body { font-size: 13px; min-width: 0; }
.tl-kind { display: inline-block; padding: 2px 8px; border-radius: 4px; font-size: 10px; font-weight: 600; margin-right: 6px; vertical-align: middle; text-transform: uppercase; letter-spacing: .3px; }
.tl-kind.call { background: var(--primary-50); color: var(--primary); }
.tl-kind.email { background: var(--success-50); color: var(--success); }
.tl-kind.meeting { background: #FFF7CF; color: #786200; }
.tl-kind.note { background: var(--secondary); color: var(--fg-soft); }
.tl-kind.task { background: var(--warn-50); color: var(--warn); }
.tl-title { font-weight: 500; }
.tl-text { color: var(--fg-soft); font-size: 12px; line-height: 1.5; margin-top: 3px; word-wrap: break-word; }

/* Aircall floating phone */
#aircall-frame-host { display: none; position: fixed; right: 18px; bottom: 18px; width: 380px; height: 600px; z-index: 80; background: var(--card); border: 1px solid var(--border); border-radius: var(--radius-lg); box-shadow: var(--shadow-lg); overflow: hidden; }
#aircall-frame-host.open { display: block; }
#aircall-frame-host header { padding: 8px 14px; border-bottom: 1px solid var(--border); display: flex; justify-content: space-between; align-items: center; font-size: 12px; font-weight: 600; color: var(--fg-soft); text-transform: uppercase; letter-spacing: .5px; }
#aircall-frame-host header button { background: transparent; border: 0; cursor: pointer; color: var(--fg-soft); font-size: 18px; padding: 0; width: 24px; height: 24px; border-radius: 4px; }
#aircall-frame-host header button:hover { background: var(--secondary); color: var(--fg); }
#aircall-frame-host iframe { width: 100%; height: calc(100% - 38px); border: 0; }

@keyframes pulse { 50% { opacity: .35; } }

/* TOAST */
.toast { position: fixed; bottom: 22px; left: 50%; transform: translateX(-50%); background: #1A1A1F; color: #fff; padding: 12px 22px; border-radius: var(--radius); font-size: 13px; font-weight: 500; box-shadow: var(--shadow-lg); z-index: 100; min-width: 220px; text-align: center; }
.toast.hidden { display: none; }
.toast.error { background: var(--destructive); }
.toast.ok { background: var(--success); }

/* MODAL */
.modal { position: fixed; inset: 0; background: rgba(15,15,20,.40); backdrop-filter: blur(4px); -webkit-backdrop-filter: blur(4px); display: flex; align-items: center; justify-content: center; z-index: 90; animation: fadeIn 150ms ease; }
.modal.hidden { display: none; }
@keyframes fadeIn { from { opacity: 0; } to { opacity: 1; } }
.modal-card { background: var(--card); border-radius: var(--radius-lg); padding: 22px 24px; min-width: 420px; box-shadow: var(--shadow-lg); animation: scaleIn 150ms ease; }
@keyframes scaleIn { from { opacity: 0; transform: scale(.96); } to { opacity: 1; transform: scale(1); } }
.modal-card h3 { margin: 0 0 16px 0; font-size: 17px; letter-spacing: -0.01em; }
.modal-card label { display: block; margin: 12px 0; font-size: 12.5px; color: var(--fg-soft); font-weight: 500; }
.modal-card input, .modal-card select { width: 100%; background: var(--card); border: 1px solid var(--input); color: var(--fg); padding: 9px 12px; border-radius: var(--radius); margin-top: 4px; transition: border-color var(--transition); }
.modal-card input:focus, .modal-card select:focus { outline: 2px solid var(--ring); border-color: var(--primary); }
.presets { display: flex; flex-wrap: wrap; gap: 6px; margin: 8px 0; }
.presets button { background: var(--secondary); border: 1px solid var(--border); color: var(--fg); padding: 6px 12px; border-radius: var(--radius-sm); font-size: 12px; cursor: pointer; font-weight: 500; }
.presets button:hover { background: var(--card); border-color: var(--border-strong); }
.modal-actions { display: flex; justify-content: flex-end; gap: 8px; margin-top: 18px; }
.modal-actions .primary { background: var(--success); border-color: var(--success); color: #fff; }
.modal-actions .primary:hover { background: #186b3a; }
.modal-actions button { background: var(--card); border: 1px solid var(--border); color: var(--fg); padding: 8px 16px; border-radius: var(--radius); cursor: pointer; font-weight: 500; font-size: 13px; }

/* OTHER TABS */
#tab-lost h2, #tab-cadence h2, #tab-conversion h2 { margin: 0 0 16px 0; font-size: 19px; font-weight: 700; letter-spacing: -0.01em; }
.muted { color: var(--fg-soft); font-size: 13px; }

.lost-controls, .conv-controls { display: flex; gap: 14px; align-items: center; padding: 14px 16px; background: var(--card); border: 1px solid var(--border); border-radius: var(--radius-lg); margin-bottom: 16px; box-shadow: var(--shadow-xs); }
.lost-controls label, .conv-controls label { font-size: 13px; color: var(--fg-soft); font-weight: 500; }
.lost-controls select, .conv-controls select { background: var(--card); border: 1px solid var(--input); padding: 6px 10px; border-radius: var(--radius); margin-left: 6px; }
#lost-bulk-btn { background: var(--destructive); color: #fff; border: 0; padding: 8px 16px; border-radius: var(--radius); cursor: pointer; font-weight: 500; }
#lost-bulk-btn:hover { background: #b53110; }

.lost-grids { display: grid; grid-template-columns: 1fr 1fr; gap: 16px; }
.lost-grids h3 { margin: 0 0 10px 0; font-size: 11px; color: var(--fg-soft); text-transform: uppercase; letter-spacing: .6px; font-weight: 600; }
.lost-table, .conv-table { width: 100%; border-collapse: separate; border-spacing: 0; background: var(--card); border: 1px solid var(--border); border-radius: var(--radius-lg); overflow: hidden; font-size: 13px; box-shadow: var(--shadow-xs); }
.lost-table th, .lost-table td, .conv-table th, .conv-table td { padding: 10px 12px; border-bottom: 1px solid var(--border); text-align: left; }
.lost-table tr:last-child td, .conv-table tr:last-child td { border-bottom: 0; }
.lost-table th, .conv-table th { background: var(--card); color: var(--fg-soft); font-size: 10px; font-weight: 600; text-transform: uppercase; letter-spacing: .6px; }
.conv-table th, .conv-table td { text-align: right; }
.conv-table th:first-child, .conv-table td:first-child { text-align: left; }
.conv-table tbody tr:hover td { background: var(--secondary); }

.conv-highlights { display: grid; grid-template-columns: 1fr 1fr; gap: 12px; margin-bottom: 16px; }
.conv-highlights .card { background: var(--card); border: 1px solid var(--border); border-radius: var(--radius-lg); padding: 14px 16px; box-shadow: var(--shadow-xs); }
.conv-highlights h4 { margin: 0 0 8px 0; font-size: 11px; color: var(--fg-soft); text-transform: uppercase; letter-spacing: .6px; font-weight: 600; }

kbd { background: var(--secondary); border: 1px solid var(--border); padding: 1px 6px; border-radius: 3px; font-family: var(--font-num); font-size: 11px; color: var(--fg-soft); }